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Because chasing is a monthly exercise. A list is exported, somebody works down it, and by the time the 90-day bucket is reached the relationship has soured and the money is hard to recover.
The aging report groups unpaid invoices by how overdue they are, per customer, with the balance, the due date and what has already been done about it.
The report is live off the ledger. Each line carries the invoice, the contact from Flow, any promised-payment date and every reminder already sent, so nobody chases twice or not at all.
Two customers are 60 days overdue for similar amounts. One has always paid at 65 days; the other has broken two promises. The patterns are visible, so effort goes where it will work.
It will not tell you a customer is in trouble. It shows the pattern; reading it is judgement, and the earliest signal is usually a conversation rather than a number.
It feeds the cash flow forecast, the credit limit warnings on new orders, and the reminder schedule. Flow sees the position before the next renewal conversation.
Yes. The default is 30/60/90, and you can set your own.
Yes, so you do not chase money you are already holding.
Yes, on a schedule you set, and they stop the moment payment is received.
Fourteen days, every module, no card. Or half an hour with someone who will run it on your own records and tell you where it does not help.