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Because the usual approval is a message at 17:40 saying "fine by me". It is not on the record, the approver does not have the margin in front of them, and nobody can reconstruct it at year end.
Discount approval routes any quote past a threshold you define to a named approver, records their decision with the reason given, and keeps both on the deal.
Thresholds are set per pipeline, product line or value band, and can escalate in steps. The approver sees the deal, the rate card, the discount requested and the margin it leaves before deciding.
A 22% request on a Cavendish Group renewal reached the approver with Loop's delivery cost attached, showing the account already ran at 4% margin. It was refused, and the counter-offer closed at 9% off.
It will not stop a discount you have authorised. Thresholds enforce who decides, not what they decide, and a low threshold with a permissive approver is theatre.
Books reads the approved discount when it bills, quote versions record which discount was approved, and reporting can show discount by rep, product and quarter.
Yes. Bands can route to a manager, then a director, then finance.
Delegation is set on the personnel record in Nest, so cover is a rota rather than an exception.
You decide. Requiring it is what makes discount reporting worth reading.
Fourteen days, every module, no card. Or half an hour with someone who will run it on your own records and tell you where it does not help.