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Because a negotiated price is agreed in a call, noted in a contract PDF and remembered by one account manager. When they leave, the customer remembers the discount and you do not.
A rate card is a set of prices that applies to a customer, currency and contract term, with an effective date — so pricing is a record with a history rather than a current state.
Cards are held in Books and read by Flow. Each has an effective date, so raising prices in April leaves January's quotes and invoices reading the rates that actually applied then.
A 6% uplift went live on 1 April. Quotes issued in March held their prices to expiry, renewals after that date picked up the new card, and no historical invoice changed — which is what made the audit uneventful.
They price what you sell. What a piece of work costs to deliver sits in Loop, and margin is the comparison of the two rather than something a rate card knows.
The quote builder prices from it, Books bills from it, cohort analysis reads it when comparing deals across periods, and discount approvals measure against it.
Yes — by currency, by term, or by product line. The quote resolves which applies.
Finance, in Books. Flow reads them, which is the point.
The renewal picks up the card effective on its start date, and the change from the previous term is shown.
Fourteen days, every module, no card. Or half an hour with someone who will run it on your own records and tell you where it does not help.