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For a first team getting the shared record straight before anything else is switched on.
The plan most companies stay on. Automations across products, the API, and field-level permissions.
For multiple entities, a compliance requirement, or companies running most of the platform.
Only people who need to open Flow count. Read-only viewers are free, which is usually most of the people who end up looking at it.
Comparison uses published list prices for the point tools each product replaces, at the same seat count.
A CRM is usually cheap to buy and expensive to run: the enrichment add-on, the quoting tool, the reporting seat for the person who builds the forecast. The number on this page is the number on the invoice, and none of those are separate.
Field-level permissions are the one people expect to pay extra for, because a rep seeing every deal value is how most CRMs are sold. They are in Standard, because a shared customer record is unusable without them.
Most of the cost of business software is not the licence. It is the implementation fee, the integration project, the premium support tier and the API access that turns out to be an enterprise feature. None of those exist here.
The full Flow feature list →Seats are the people who work the pipeline. Everyone downstream who reads the customer record — delivery, finance, support — is free, which is the point of putting it on a shared row in the first place.
The Flow setup guides →Published list prices for the point tools Flow replaces, at the same seat count. The spreadsheet has no licence fee; its cost is the person who maintains it, which is why it is listed without one.
No. Anyone who only looks at the pipeline — a delivery lead checking what was sold, a director reading the forecast — is free and does not count.
No. Weighted forecasting, hygiene rules and stage history are in every plan, including Starter.
Unlimited on every plan. Pipelines are not a licensing unit here, so a second sales motion costs nothing.
No. The API, webhooks and the usual connectors are in the licence rather than a platform tier above it.
The trial is the complete plan rather than a limited one, because a trial that hides the useful features tells you nothing. Nothing switches off at the end without you choosing it.