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Because chasing is a batch exercise. A list is exported, somebody works down it, and by the time the 90-day bucket is reached the relationship has soured and the money is hard to recover.
Meanwhile receipts arrive without remittance advice, sit unallocated, and customers are chased for invoices they have already paid.
The invoice is issued on contract terms with reminders scheduled. The aging report shows who owes what with their payment history, so effort goes where it will work.
Receipts arrive on the bank feed and match by amount, reference and customer. What matches allocates; what does not waits for a person with candidates suggested.
It will not guess at an unexplained payment. A receipt with no remittance and no clean match waits for a person, which is the right outcome.
It also will not make a customer pay.
A customer who always pays at sixty-five days is treated differently from one who has broken two promises, and the difference is visible rather than remembered.
Reconciliation becomes a daily glance instead of a close task, so the cash position is current.
Yes, immediately, including part payment against the balance.
Yes, by payment link, and the receipt allocates on settlement.
Written off within a tolerance you set.
We will run it end to end on your own numbers in half an hour, and tell you honestly which parts Treepie does not improve.