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For a first team getting the shared record straight before anything else is switched on.
The plan most companies stay on. Automations across products, the API, and field-level permissions.
For multiple entities, a compliance requirement, or companies running most of the platform.
Only people who need to open Pulse count. Read-only viewers are free, which is usually most of the people who end up looking at it.
Comparison uses published list prices for the point tools each product replaces, at the same seat count.
Assistants are usually metered per message or per token, which gives you a financial reason to hide the thing from customers. There is no per-conversation charge here and no published cap.
The document set is not a pricing lever either. Load as many sources as you want, scoped to whichever audiences should see them, on any plan.
Most of the cost of business software is not the licence. It is the implementation fee, the integration project, the premium support tier and the API access that turns out to be an enterprise feature. None of those exist here.
The full Pulse feature list →The people talking to the assistant are never charged. The people training it, reading what it got wrong and setting the handover rules are the seats.
The Pulse setup guides →Published list prices for the point tools Pulse replaces, at the same seat count. The spreadsheet has no licence fee; its cost is the person who maintains it, which is why it is listed without one.
No. Per-message pricing makes success expensive and gives you a reason to hide the assistant, which defeats the point.
No published cap. Fair-use applies, and we will talk to you long before switching anything off.
No. The people talking to it are never charged; the people training and supervising it are.
No. Load as many sources as you want, scoped to whichever audiences should see them.
The trial is the complete plan rather than a limited one, because a trial that hides the useful features tells you nothing. Nothing switches off at the end without you choosing it.