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Owner and timing on every row. Access rows are not optional.
| When | Task | Owner | Note | Done |
|---|---|---|---|---|
| On notice | Acknowledge the resignation in writing | Manager | Confirms the last working day in one place | |
| On notice | Confirm notice period and last working day | HR | Against the contract, not memory | |
| On notice | Agree what handover means, in writing | Manager | A named list, not "hand over your work" | |
| On notice | Tell the people who depend on them | Manager | Before they hear it elsewhere | |
| Week before | Handover document reviewed by whoever inherits it | Manager | The reviewer finds the gaps, not the author | |
| Week before | Reassign open work and customer relationships | Manager | ||
| Week before | Book the exit conversation | HR | ||
| Last day | Revoke access to every system, not only email | IT | Work through the account list; email is the one people remember | |
| Last day | Recover devices, cards and keys | IT | Record what came back | |
| Last day | Remove from rotas, on-call and approval chains | Manager | An ex-employee in an approval chain blocks work | |
| Last day | Redirect their inbox and shared calendars | IT | ||
| After | Final pay, including untaken leave | Payroll | Check the leave balance is what the system says | |
| After | Issue the documents your jurisdiction requires | HR | Ask payroll or your adviser what those are here | |
| After | Record the exit reason for the pattern, not the person | HR | Three similar reasons in a quarter is information |
The access rows are the ones that get missed, and they are the ones with consequences.
No. What must be paid, by when, and which documents are required varies by jurisdiction — the checklist tells you to ask, not what the answer is.