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This is a preview of appearance and behaviour, not a live assistant — nothing here is connected to any records and no message is sent anywhere. Two things in it are deliberately not configurable: the assistant says what it is, and there is always a visible route to a person. Both are the difference between a widget people use and one they complain about.
It renders a working preview of a chat widget as you change its colour, position, theme and copy, inside a mock page frame so position means something.
Nothing is connected and nothing is sent. It is a way to settle what the thing looks like and says before anybody installs a snippet.
Start with a colour you already use. A widget in a colour that appears nowhere else on the site reads as a bolted-on product, and that impression is hard to recover.
Then write the copy. The opening message and the launcher label do more for adoption than any styling choice, and they are the two fields most often left at a default.
This is a preview of appearance and behaviour, not a live assistant — nothing here is connected to any records and no message is sent anywhere. Two things in it are deliberately not configurable: the assistant says what it is, and there is always a visible route to a person. Both are the difference between a widget people use and one they complain about.
Two things. The assistant says what it is, and there is always a visible route to a person.
Both are omitted from the controls on purpose. Pretending to be human produces a worse reaction the moment the pretence fails, and trapping somebody with no exit is the single most common complaint about chat widgets — so neither is offered as an option.
No. It previews appearance and behaviour; nothing is connected to any records and no message leaves your browser.
Because a widget with no visible route to a person is the thing people complain about. It is not offered as a setting.
Usually not — it interrupts someone reading. Proactive opening earns its place on a page where a visitor is plainly stuck, and rarely elsewhere.
Half an hour on your own figures, and an honest answer about the parts Treepie does not improve.